Written by Leah Jones on August 11, 2020
Severe Weather Update
Mediacom customers have received the following statement on local service issues due to yesterdays storm:
An unusually powerful and widespread storm has caused power outages and infrastructure damage across a number of Iowa and Illinois markets served by Mediacom. As of this morning, approximately 340,000 Mediacom customers are impacted.
Our crews have begun the process of restoring service as quickly and safely as possible. Please keep in mind that downed trees and powerlines may delay repairs in certain areas. In many cases, we must wait for the power company to repair damaged electrical lines before we will be permitted to make repairs to our network.
In addition to numerous commercial power issues we are experiencing in the Midwest, we have identified three major cuts to our fiber network in the Cedar Rapids, Iowa City and Vinton, Iowa areas. These fiber cuts are impacting additional communities as they are part of our middle mile fiber network. As fallen trees are cleared and damaged utility poles are replaced, we are moving our crews in to repair these fiber cuts and restore connectivity as quickly and safely as possible.